Delivery Information

Parcel Delivery

Staines and Brights shipping starts at just £4, see the parcel shipping rates below for more information.

Your shipping cost is automatically calculated during checkout based on your postcode, We offer Free Delivery on qualifiying orders.

Parcel Deliveries are shipped Monday to Friday by 2pm, orders placed after 12 pm may not be shipped until the following working day.

Fast Delivery is shipped on the fastest possible service and jumps the que through our doors, use this service if you need it for the weekend or ordering before our cut off time of 12pm Friday.

If you live within our postcode range you will be offered the choice of Free Delivery on all orders or Click & Collect.

Large Appliance Delivery

We offer installation on freestanding and built in home appliances within our postcode limited range see rates tab below.

To maintain a consistent local delivery service to all our customers we deliver between 10am and 1pm Monday to Saturday. We understand this isn’t always convenient and in certain circumstances may offer times outside our regular schedule, these may incur an additional charge.

Appliance Installation requirements:

Please note installation is only available on products delivered by Staines & Brights, and not if your product has been delivered by a courier.

Where a connection service has been requested, please note that it is subject to compatible plumbing and electrical services, as appropriate, being available and the service may be cancelled if extreme difficulties are encountered. Neither we nor our Specialists are obliged to provide any alterations or additional equipment of any kind especially involving carpentry or specialist electrician or plumbing expertise.

  • ‘Consumer Electronics ‘ Connection is ‘Plug and Play’ set up on LCD, LED, UHD and Plasma using existing connections. Please note wall mounting and aerial installation is not available to order through the site, but in store purchases can include this service.
  • ‘Electric’ Cooker Connection is only available to existing official Electrical fittings.  Cable is not supplied and if required will be charged for.
  • Gas’ Cooker Connection is only available via a Gas Safe registered fitter arranged by the customer to existing official Gas connections.
  • ‘Dual Fuel’ Cooker Connection is only available via a Gas Safe registered fitter arranged by the customer to existing official connections.
  • ‘American Style Fridge Freezer’ connection is only available to existing official connections.
  • ‘Range Cooker’ connection is only available to existing official connections.

Disposal

We do offer recycling of your old appliances, costs vary and are optional on the product pages.  We recycle all packaging from your new appliance too Free of Charge.

Covid Safe Delivery

Staines and Brights offer a socially distanced delivery and istallation service.

What we do

  • Delivered to the room of your choice.
  • Appliance wiped down.
  • Work area cleaned and wiped down.

What we require

  • Delivery area to be cleaned before arrival.
  • Customer to remain in another room.
  • Cupboards with connections in to be emptied and cleaned.

We ship parcels Monday to Friday.

We ship all our orders with APC next working day.
  • Standard shipping – £5 on orders up to £50
  • Standard shipping – £3 on orders up to £75
  • Standard shipping – Free on orders over £75
  • Liquids shipping – £6 on orders up to £50
  • Liquids shipping – £3 on orders up to £75
  • Liquids shipping – Free on orders over £75
  • Bulky £6.00 – Free on orders over £100
  • Fast Delivery – variable rates – pushed through our system as priority and put on the fastest service possible
  • Borders & Central standard £7 – Free on orders over £100
  • Borders & Central bulky £20 – Free on orders over £170.00
  • Borders & Central liquid £10 – Free on orders over £100.00
  • Highlands & Islands standard £15 – Free on orders over £100
  • Highlands & Islands liquids / bulky £20 – Free on orders over £170

Orders placed after 12pm Friday will not be dispatched until the following Monday (excluding bank holidays)

We endeavour to pick, pack and ship your parcel so its out to you for next day delivery, but please allow 1 – 2 days for handling at busy times.

During peak busy times (black friday / Christmas) couriers may take longer to ship your parcel.

Fast shipping is sent out on the next available service on the fastest option available to your area.

We are closed during bank holidays, orders are processed the next working day.

Free on any order at Staines and Brights ltd

Live within 30km of us here in Tiptree? Just select Click & Collect at checkout and we’ll call you when its ready.

Let the Staines & Brights delivery team handle it

  • 10km – Free Delivery on all orders
  • 20km – £3 for standard parcel, £4 for liquids, free for orders over £50
  • 30km – £4 for standard parcel, £5 for liquids, free for orders over £50
These go out on our van on the next available delivery slot.

We offer a fast service locally too, we send these out same day / next working day. Charges vary depending on location. Orders after 12pm may not be processed until next working day.

Freestanding

  • Washing Machines –  £30
  • Tumble Dryers – Free
  • Dishwashers – £30
  • Refrigeration – Free
  • Cookers – £30

Built In

  • Washing Machines – £75
  • Tumble Dryers – £75
  • Dishwashers – £75
  • Refrigeration – £75
  • American / SXS refrigeration – £75 connected / £50 not connected
  • Ovens – from £30
  • Hoods – £75
  • Hobs – £75

Freestanding Appliances

  • Washing Machines –  £15
  • Tumble Dryers – £15
  • Dishwashers – £15
  • Refrigeration – £25
  • Cookers – £15

Built In Applinaces

  • Washing Machines – £15
  • Tumble Dryers – £15
  • Dishwashers – £15
  • Refrigeration – £25
  • American / SXS refrigeration – £40
  • Ovens – £15
  • Hoods – £15
  • Hobs – £15

We remove all packaging and recycle that free of charge.

  • Refrigeration Door Swap £10 Per Door
  • Stairs £10 Per Flight