Delivery Information

Parcel Delivery

Staines and Brights shipping starts at just £2.90, see the parcel shipping rates below for more information or enter your address in the basket to calculate the postage.

Your shipping cost is automatically calculated during checkout based on your postcode, We offer Free Delivery on qualifying orders.

Age Verified Delivery on Knife and blade sales requires proof of age I.D. upon delivery.

Liquids Delivery Service covers paints and other hazardous items.

Parcel Deliveries are shipped Monday to Friday by 2 pm, orders placed after 1 pm may not be shipped until the following working day.

Whenever possible we use re-use and recycle packaging boxes and materials.

Handling times vary, we endeavour to keep live stock on our website and orders are usually shipped immediately, some items and shipping delays incur longer handling times of up to 5 days, beyond this we will contact you regarding any delay.

If you live within our postcode range you will be offered the choice of Free Delivery on all orders or Click & Collect.

Large Appliance Delivery

We offer installation on freestanding and built in home appliances within our postcode limited range see rates tab below.

To maintain a consistent local delivery service to all our customers we deliver between 10am and 1pm Monday to Saturday. We understand this isn’t always convenient and in certain circumstances may offer times outside our regular schedule, these may incur an additional charge.

Appliance Installation requirements:

Please note installation is only available on products delivered by Staines & Brights, and not if your product has been delivered by a courier.

Where a connection service has been requested, please note that it is subject to compatible plumbing and electrical services, as appropriate, being available and the service may be cancelled if extreme difficulties are encountered. Neither we nor our Specialists are obliged to provide any alterations or additional equipment of any kind especially involving carpentry or specialist electrician or plumbing expertise.

  • ‘Consumer Electronics ‘ Connection is ‘Plug and Play’ set up on LCD, LED, UHD and Plasma using existing connections. Please note wall mounting and aerial installation is not available to order through the site, but in store purchases can include this service.
  • ‘Electric’ Cooker Connection is only available to existing official Electrical fittings.  Cable is not supplied and if required will be charged for.
  • Gas’ Cooker Connection is only available via a Gas Safe registered fitter arranged by the customer to existing official Gas connections.
  • ‘Dual Fuel’ Cooker Connection is only available via a Gas Safe registered fitter arranged by the customer to existing official connections.
  • ‘American Style Fridge Freezer’ connection is only available to existing official connections.
  • ‘Range Cooker’ connection is only available to existing official connections.

Disposal

We do offer recycling of your old appliances, costs vary and are optional on the product pages.  We recycle all packaging from your new appliance too Free of Charge.

Covid Safe Delivery

Staines and Brights offer a socially distanced delivery and istallation service.

What we do

  • Delivered to the room of your choice.
  • Appliance wiped down.
  • Work area cleaned and wiped down.

What we require

  • Delivery area to be cleaned before arrival.
  • Customer to remain in another room.
  • Cupboards with connections in to be emptied and cleaned.

Free on any order at Staines and Brights ltd

Live within 30km of us here in Tiptree? Just select Click & Collect at checkout and we’ll call you when its ready.

Let the Staines & Brights delivery team handle it

These go out on our van on the next available delivery slot.

Orders after 12pm may not be processed until next working day.

Freestanding

  • Washing Machines –  £30
  • Tumble Dryers – Free
  • Dishwashers – £30
  • Refrigeration – Free
  • Cookers – £30

Built In

  • Washing Machines – £75
  • Tumble Dryers – £75
  • Dishwashers – £75
  • Refrigeration – £75
  • American / SXS refrigeration – £75 connected / £50 not connected
  • Ovens – from £30
  • Hoods – £75
  • Hobs – £75

Freestanding Appliances

  • Washing Machines –  £15
  • Tumble Dryers – £15
  • Dishwashers – £15
  • Refrigeration – £25
  • Cookers – £15

Built In Applinaces

  • Washing Machines – £15
  • Tumble Dryers – £15
  • Dishwashers – £15
  • Refrigeration – £25
  • American / SXS refrigeration – £40
  • Ovens – £15
  • Hoods – £15
  • Hobs – £15

We remove all packaging and recycle that free of charge.

  • Refrigeration Door Swap £10 Per Door
  • Stairs £10 Per Flight

parcel shipping rates

We ship parcels Monday to Friday.

Orders placed after 1pm Friday will not be dispatched until the following Monday (excluding bank holidays)

We endeavour to pick, pack and ship your parcel so its out to you for next day delivery, but please allow 1 – 2 days for handling at busy times.

During peak busy times (black friday / Christmas) couriers may take longer to ship your parcel.

Fast shipping is sent out on the next available service on the fastest option available to your area.

We are closed during bank holidays, orders are processed the next working day.

Parcels will not be left unless instructed to do so, however parcels maybe delivered to neighbours without prior instruction.

Parcel 48

on orders up to £3.49

£2.90

on orders up to £14.99

£3.95

on orders up to £49.99

£4.95

on orders up to £74.99

£2.50

on orders over £75

Free
Liquids 48

on orders up to £49.99

£4.99

on orders up to £74.99

£2.99

on orders over £75

Free
Age Verified

on orders up to £49.99

£6.99

on orders over £75

£3.99

on orders up to £74.99

£4.99
Pet Food

on orders up to £9.99

£7.00

on orders up to £19.99

£6.00

on orders up to £149.99

£5.00

on orders over £150

Free
Fragile

on orders up to £49.99

£6.95

on orders up to £74.99

£5.95

on orders up to £99.99

£4.95

on orders over £100

Free
Bulky

on orders up to £9.99

£14.99

on orders up to £19.99

£12.99

on orders up to £199.99

£9.99

on orders over £200.00

Free
Borders & Central Parcel

on orders up to £99.99

£7.00

on orders over £100

Free
Borders & Central Bulky

on orders up to £199.99

£20.00

on orders over £200

Free
Borders & Central Liquid

on orders up to £99.99

£10.00

on orders over £100.00

Free
Borders & Central Fragile

on orders up to £99.99

£10.00

on orders over £100.00

Free
Borders & Central Age Verified

on orders up to £99.99

£10.00

on orders over £100.00

Free
Borders & Central Pet Food

on orders up to £99.99

£10.00

on orders over £100.00

Free
Highlands & Islands Parcel

on orders up to £99.99

£15.00

on orders over £100.00

Free
Highlands & Islands Liquids

on orders up to £99.99

£20.00

on orders over £100.00

Free
Highlands & Islands Bulky

on orders up to £199.99

£25.00

on orders over £200.00

Free
Highlands & Islands Fragile

on orders up to £149.99

£20.00

on orders over £150.00

Free
Highlands & Islands Age Verified

on orders up to £149.99

£20.00

on orders over £150.00

Free
Highlands & Islands Pet Food

on orders up to £149.99

£20.00

on orders over £150.00

Free